In this tutorial, I will show you how to fix ‘There was a problem resetting your PC‘ error on Windows 8/8.1 and Windows 10 while Refreshing the system.
If you try to attempt for Refresh, you will have an error message:
And if you want to use Reset feature, there is another error message:
There Was A Problem Resetting Your PC in Windows 10 Fix
This is a simple solution help you can fix Windows 10: there was a problem resetting your PC, you can do that follow these steps:
Solution 1: Use the Command Prompt for advanced troubleshooting
Step 1. You navigate to Settings > Update & Security > Recovery > Advanced startup, select Restart now.
Step 2. Then, at reboot, you’ll see below shown Choose an option screen. Now, you click Troubleshoot > Advanced options > Command prompt.
Step 3. Next, you choose the administrator account and enter the credentials for the admin account.
Step 4. Move on, you type following commands in the Command Prompt window
ren system system.001
ren software software.001
and hit Enter after each.
Step 6. Now you exit the Command Prompt window. In Windows Recovery Environment screen, you click Continue option to get into your operating system. Restart your PC and check if the problem is resolved.
Method 2: Set Custom Recovery Image Location
In order to resolve “There Was A Problem Resetting Your PC“, you will download Windows 10 ISOfrom this source then use CMD to set custom recovery image location.
Step 1. Press Windows Key + E to open Windows Explorer. Under This PC double-click the C: drive. Step 2. Now, you create WIN-RECOVERY folder in your C:/ Step 3: Then, from ISO image Sources folder, you copy the Install.WIM file to WIN-RECOVERY folder. Step 4. Now open a Command Prompt as an Administrator by pressing Windows Key + X to open Power User Menu then click Command Prompt (Admin). Step 5. When Command Prompt starts, type REAGENTC /INFO and press Enter. You will see that Recovery Image Location was missing. Step 6. To set your custom recovery path, you type the following command and press Enter.